Privacy Policy

Last updated: 1 January 2025

This Privacy Policy explains how zyraxylum.com collects, uses and protects personal data of visitors and customers under Ukrainian law.

1. Data Controller

zyraxylum.com, PE, Business Center "Sigma", 12 Khreshchatyk St, Kyiv, 01001, Ukraine. EDRPOU 41386630. Email: contact@zyraxylum.com. Phone: +380 969 730 4620. Legal representative: Sara Anderson, Managing Director.

2. Legal Framework

Processing follows the Law of Ukraine "On Personal Data Protection" No. 2297-VI of 01.06.2010, the Law of Ukraine "On Consumer Protection" No. 2320-IX of 10.06.2022 and the Law of Ukraine "On Electronic Commerce" No. 675-VIII of 03.09.2015.

3. Data We Collect

Name, email, phone number, message content, and technical data such as IP address, browser type and pages visited.

4. Purposes and Legal Basis

We use data to answer enquiries, provide services, meet legal duties and improve the website. Processing relies on your consent and on performance of a contract; consent may be withdrawn at any time.

5. Cookies

Cookies that collect personal data are set only after your prior informed consent given through the cookie banner. Consent can be changed in your browser settings.

6. Sharing and Retention

We never sell personal data. Processors (hosting, email, analytics) receive it only under confidentiality duties, and it is kept no longer than the stated purposes or the law require.

7. Your Rights

You may access, correct, delete, restrict or object to processing, and withdraw consent by writing to contact@zyraxylum.com.

8. Complaints

Complaints may be filed with the State Service of Ukraine for Food Safety and Consumer Protection or a court; service complaints are handled under the Law of Ukraine "On Consumer Protection".

9. Contact Form

10. Changes

The current version of this Policy is always published on this page.